Cancellations should be made up to 48 hours prior to arrival date , thereafter one night room rate would be charged as retention charges.
Amendment should be made up to 24 hours prior to arrival date or check in time, thereafter one night room rate would be charged as retention charges.
Upon cancellation of booking, the refund of the booking amount will be initiated. The booking amount after deduction of cancellation charges and taxes,
as applicable, will be credited into the bank account of the Customer using the same payment mode (i.e. debit card/ credit card/ net-banking) by which
the booking was made by the Customer. The refund process may take 10-15 business days.
In case the booking amount is paid using credit card, the refund will be processed on the credit card.
Further any clarification please feel free to call us